In Bringing out the Best in People, author Alan McGinnis says: Promotions are 90% dependent on technical know-how for a rank and file worker. For promotion to supervisor, technical know-how is 50% and human relation skills are 50%.  For promotion to an Executive, technical expertise is 20%, human relations is 80%. The Harvard Bureau of Vocational Guidance studied 1,000 people who had been fired.  They found that for every one failure because of work skills there were two failures in human ... Read More

During this time of recession, my company's major objectives are: Take care of our people individually Keep our company financially strong Keep progressing in our vision to be the Biggest and the Best in the Sunbelt. It is documented and we are doing it. We have increased our new accounts, and we have not layed a single person off or made any major cutbacks (i.e. cutting pension, etc.). Not only have we not laid anyone off, we have been quite creative in ensuring that everyone gets enough ... Read More

Charles Swindoll wrote, The longer I live, the more I realize the impact of attitude on life. Attitude, to me, is more important than facts. It is more important than the past, than education, than money, than circumstances, than failures, than successes, than what other people think or say or do. It is more important than appearance, giftedness or skill. It will make or break a company... a church... a home. The remarkable thing is we have a choice every day regarding the attitude we will ... Read More